I had the pleasure of working with Katie Tomlinson at Cornwallis Elt, having originally recruited her into the business as an Office Assistant. Through hard work, commitment, and consistent delivery, she progressed into the role of Operations Manager. Katie’s progression was thoroughly deserved. From the outset, she showed a strong work ethic, great attention to detail, and a willingness to take responsibility. As she grew into the business, she became an increasingly important part of the team, bringing structure, organisation, and reliability to the day-to-day running of the company. In her role, Katie was someone I could depend on completely. She approached her work with professionalism and pride, handled responsibilities with maturity, and always maintained a calm, steady approach, even when demands were high. She was highly organised, trusted by colleagues across the business, and played a key role in keeping operations running smoothly and efficiently. Katie also played a key role in the implementation of GDPR, helping to ensure the business adapted effectively to new regulatory requirements through a structured, thorough, and practical approach. During the Covid period, Katie played an especially important role in supporting the business through a highly uncertain time. She worked closely with me to help stabilise operations, set up and manage the office through lockdown restrictions, and adapt processes to support a newly remote workforce. Her ability to stay organised, practical, and solutions-focused made a real difference when it mattered most. What stood out most was Katie’s attitude. She was proactive, loyal, and always prepared to step in and help wherever needed. She built her role through performance, not noise, and earned the respect of those around her by being consistently dependable and effective. Now that Katie has taken the step to set up her own company, it feels like a natural progression. She has all the attributes needed to make a success of it, and I have no doubt she will continue to thrive. For any business looking to strengthen their operations, improve organisation, and bring greater structure to how they run, Katie offers a highly credible and valuable service. I would have no hesitation in recommending her.

I had the pleasure of working with Katie for close to a decade until 2021. She started as our office manager in a mid-sized City recruitment firm and grew into the role of Operations Manager / Head of Operations — a title that only hints at the sheer range of things she quietly kept running like clockwork. From ensuring the office was fully equipped and running smoothly to dealing with difficult customers (myself included) with unwavering good humour, Katie combined absolute competence with a “no task too big” attitude. She could juggle the daily details and the bigger picture without breaking a sweat, and she always added her own friendly touch that made working with her a pleasure and a lasting positive memory for me. Katie also had an unexpected superpower: recruitment. Many of our placements began with her friendly, effective engagement as the first voice callers heard, proof that in a world of automation, the personal touch still matters. In short, Katie was the operational heartbeat of the business. If you want someone who gets things done, keeps people smiling, and makes the complex look effortless, I can’t recommend her and Clockwork Operational Solutions highly enough.

Katie was our first ever Operations Manager at Hancock & Parsons Ltd. She put in place all the policies and procedures we were lacking and generally got everything organised, as it needed to be! She's down to earth, easy to work with and gets stuff done! If you run a recruitment business and need some help with ops, then you should speak to Katie.

I worked with Katie when I started up my recruitment business to assist me with my Operations. I couldn’t believe how quick Katie came up with ideas and helped me get everything kick started. She was a real asset to me, I couldn’t of done it without her and I would highly recommend her & Clockwork Operational Solutions Ltd.

Although I only had the opportunity to work with Katie for a year, it was clear from the start that she is an exceptional professional. She brought organisation, efficiency, and a calm, solutions-focused approach to every situation. Katie has a natural ability to connect with people and handle challenges with good humour, making her a real asset to any team. Even in a short space of time, she left a lasting positive impression, and I would not hesitate to recommend her.